Losing an item at Disney World can feel like a small disaster in the midst of your magical adventure. But fear not! Disney has a well-organized system to reunite you with your lost belongings, no matter where you misplaced them—be it in one of the parks, resorts, or any other guest area.

All found items make their way to the Lost and Found pick-up window at Disney Springs after a day or two. This convenient location is situated at the south end of Disney Springs, near the bus drop-off area in the Town Center Storage House.

Why Disney Springs, you ask? Disney thoughtfully chose this spot so that guests can retrieve their lost items without needing a park ticket or an active resort reservation. This means you can easily swing by, even if you’re not planning to visit a park that day.

So, if you find yourself missing a hat, a phone, or even a treasured souvenir, make a report online using your My Disney Experience app and, if the item is recovered, head over to Disney Springs. The friendly staff at the Lost and Found window are there to help you recover your lost treasures and get back to enjoying your magical Disney experience.